Thursday, 10 March 2011

The Rainforest Cafe - Part 1

Welcome back to Access London everyone. Thanks once again for your continued support, it really does help to spread the word about better access for those with disabilities in London.

Today's post is on The Rainforest Cafe - a really fun, tropical rainforest themed restaurant in the heart of the urban rainforest of London. The Rainforest Cafe can be found on Shaftesbury Avenue, just behind the Trocadero Centre.
This entrance leads straight into the Cafe's shop, a great place to visit whether you are going to be dining there or not: with a crocodile and waterfall to your right upon entering and parrots flying above your head, this is a fantastic place to pop into when in Theatreland.

The cafe itself is beneath street level, down a flight of stairs. However, it can also be accessed by an alternative, disbaled access entrance. I would advise booking or ringing the Cafe in advance so that you can be met by a member of staff who can then take you around to the accessible entrance. This entrance needs to be accessed from the front of the Trocadero and a guide will take you round there. Once inside the Trocadero you will be guided through a series of lifts and passages until you reach the lower ground level of the cafe. On this level, you will be greeted by the Cafe's Tropical Experience: fish tanks, jungle, animatronic apes, parrots, butterflies, lizards, streams, waterfalls, frogs and the occasional thunderstorm!

The staff are all extremely helpful at the Cafe and can even tell you the names of the tropical friends that dine beside you. The menu is fairly vast and I would definitely recommend trying one of the cocktails here (non-alcoholic ones are available for younger explorers). The cafe is child and group friendly (although please be aware that they can only accommodate 2 wheelchair/scooter users at any one time due to Health and Safety Laws). There are accessible toilets on the lower level too. The menu itself is well set out, giving you information on vegetarian, gluten-free, lactose-free and low calorie options.

As mentioned above, every 30 minutes or so, the cafe recreates a Rainforest Thunderstorm with sound effects and lightening - but don't worry, you won't need your umbrella!

This is a fun and entertaining night out for the whole family, groups and couples and so centrally located that it makes the perfect location for a late afternoon dinner pre-theatre.

Here is some video I took when visiting.

To make a reservation at The Rainforest Cafe and/or to discuss Access arrangements, please call: 020 7434 3111. You can also visit their website to check out the exciting menu at: href="">

Please check back tomorrow as Access London has an exclusive interview with the Marketing Manager from The Rainforest Cafe. Feel free to leave a comment and follow the blog.

COMING NEXT: Rainforest Cafe Part 2
COMING SOON: Love Never Dies and The National Gallery


  1. Thank you for spreading the word about the Rainforest Cafe's accessibility. I had no idea that Rainforest Cafe had arrived in the UK, as the restaurants have chiefly been located in the U.S. It's good to hear that a restaurant has been thoughtfully designed so that those with disabilities can share in the enjoyment as well. I look forward to reading your future posts so that I may learn about other accessible locations in London.

  2. Thank you for your comment. I am glad the post has given you more information on the Rainforest Cafe in London, that's what it's here for. I hope you will be back to read future posts on Access London. Claire, Access London