Merry Christmas from Access London

Welcome back to Access London and Thank You once again for helping to support Access for All to the Arts. Firstly, Merry Christmas to all the readers and supporters and here's to more changes and improvements to Access in 2013. 2012 has seen many positive changes and feedback from theatres and arts venues on Access. This includes the Royal Albert Hall who do have some serious issues to look at in terms of physical access as well as communication. However, they've made a positive start on it this year after many of the issues raised by Access London have been looked at and I thank you all for sending me stories of your experiences there. I am hopeful things will continue to improve in 2013. Other Arts venues continue to improve their already excellent Access lists and schemes including, Southbank Centre, The Barbican and The National and I hope that some of these ideas can one day be transferred to West End theatres/groups. Thank you once again to everyone who sends in feedback of theatres and venues you've visited and their Access, whether good or bad.

As passionate as I am about Access London and the issues it raises and fights for, I couldn't do it without the support of singers, actors and dancers who give their time and show support for what Access London aims to achieve. Below are Christmas messages from some who have been amazing with their support and I'd like to take this opportunity to again thank every single one of them, it really is much appreciated. To the readers, I hope you enjoy reading the messages as much as I did. Merry Christmas Everyone. x

Michael Xavier: "Sending lots of love and Christmas cheer to all those who support Access London. Thank you for your efforts and may 2013 be a lucky year for you all. x" Michael is currently playing Cornelius Hackl in Hello, Dolly! at the Leicester Curve until the 19th January 2013. To book tickets, see their website www.curveonline.co.uk . You can follow Michael on Twitter @michaelxavierMX

Rebecca Caine: "One of my New Year resolutions is not to take anything for granted. The fact I am able to see any show I want is something I never thought about until I realised that many venues are not accessible to disabled people. Something that is so easy for me and gives me such joy should be accessible to everyone. Thankyou Claire for all your work in this area. And let's hope that 2013 sees more and more venues making sure that theatre is accessible to everyone." You can keep up to date with all of Rebecca's concerts for 2013 on her website www.rebeccacaine.com . You can also follow her on Twitter @RebeccaCaine

Nick Wyschna: "Happy Christmas to all readers and supporters of Access London from all of us at Guildford Fringe Theatre Company. It's a pleasure to be associated with Claire and I pledge our support in any way we can in the coming years. Much love, Nick Wyschna." You can keep up to date with Guildford Fringe's shows and news by signing up to their newsletter HERE . Or check out their website www.guildfordfringe.com . You can also follow Nick on Twitter @NickWyschna

AJ Callaghan: "Wishing you a very Merry Christmas and a wonderful New Year. Please spread the festive cheer and remember those less fortunate with a simple gesture of buying someone, cold and alone, a hot drink and a sandwich and don't forget our four legged friends by donating a can of food to an animal rescue centre. It's the small gestures that make Christmas special." AJ is currently in Les Miserables at Queens Theatre, London and covers the role of Fantine. Her next Fantine dates are the 11th and 12th January 2013. To book Access tickets for Les Miserables, call the Access line on 0844 482 5137. You can also follow AJ on Twitter @AJCallaghan1

Will Barratt: "Very Merry Christmas to all the readers of Access London. Thank you for enjoying and supporting the arts, as I fully support Access for All. x" Will was part of the cast of Sweeney Todd at The Adelphi this year. To keep up to date with his news and projects, follow him on Twitter @willbarratt83

Jo Loxton: "Wishing everyone at Access London a fantastic Christmas and wonderful new year and here's to more support for Accessible Theatre in 2013! Much Love xxx" Jo will be joining the cast of Dear World as it makes its UK Premiere at the Charing Cross Theatre from the 4th February 2013. For tickets, visit their website www.charingcrosstheatre.co.uk . You can also follow Jo on Twitter @Joloxton

Chris Jenkins: "Huge Season's Greetings to Claire and all her lovely readers. Eat, Drink and be Happy!" Chris is currently performing in Spamalot at the Playhouse Theatre in London. To book Access tickets to see Spamalot, call the Access line on 0844 871 7677. You can follow Chris on Twitter @chrisjenko

Sofia Escobar: "Christmas is a magical time, a time for love, for family, for music and all round happiness! I wish you all a wonderful Christmas filled with joy and sparkles!" Sofia is currently playing Christine Daae in Phantom of the Opera. To book Access tickets to Phantom, call the Access line on 08444 124648. You can also follow Sofia on Twitter @sofia_escobar

Lee Bowen: "Wishing everyone involved and all readers of Access London a very Merry Christmas and a Happy New Year. Let's make 2013 an even bigger year for Access London, and push out the message that theatre is for everyone, and we all have the right to enjoy the rich variety of the arts." Lee will be playing Mr Upfold in Benjamin Britten's Albert Herring during Britten's centenary year and celebrations in 2013 with Mid Wales Opera that will be touring to London. You can follow Lee on Twitter @LeeBowenTenor

John Owen-Jones: "To all at Access London....Nadolig Llawen! JOJ" For details of John's concerts in 2013, see his website HERE . John's newly released single 'May Each Day' can also be purchased from HERE . You can follow John on Twitter @johnowenjones

Danny Whitehead: "Dear readers of Access London, I would like to take this opportunity to wish you a very Merry Christmas and hope that 2013 will bring health and happiness. I am a firm believer that Theatre and the arts play a vital role in our communities and that is why I am so passionate about performing and enjoy it so much. "The role of theatre in our society is difficult to define, for the theatre has almost an infinitive number of functions". Because of this, the importance of how accessible theatres, concert halls and arts venues are for absolutely everybody is extremely high. The fantastic work Access London do in highlighting this fact to theatres and venues is something that is particularly close to my heart as my mum and dad have worked and cared for adults and children with mental and physical disabilities for over twenty years. I have become very close to a lot of the people they work with and they have wanted to come and support me in many of the shows and concerts I have performed in, this has been getting easier to organise over the past year or so with venues improving their access and hospitality for all audience members. This improvement is down to the likes of Access London sharing information and bringing the issue of equal access to the theatre Management. I hope that 2013 is the year when all theatres realise how important it is to have Access for All! Have a fantastic Christmas!! Danny Whitehead xx" Danny was in the recent production of South Pacific that was at London's Barbican before touring the UK. To keep up to date with Danny's news and projects, follow him on Twitter @DannyWhitehead_

Victoria Farley: "As a professional actress, I understand the importance of supporting the arts, and I thank everyone who keeps this industry flourishing by their continued interest and support. I would like to believe that every person has the opportunity to participate in the rich culutural and artistic sector this country has to offer, regardless of any given disability. Earlier this year I was made aware of the Access London scheme and was shocked to realise how many London theatres/institutions are unable to accommodate certain disabilities. Learning about the scheme has given me the determination to help make a difference, and to encourage people to give some support to the people who support us. I would like to wish all readers a very Merry Christmas. I hope you enjoy some festive cheer and sparkly celebrations. I wish 2013 to bring love and support to this important scheme and equal opportunities for all. Lots of love and a big Christmas smile, Victoria x" Victoria played Rosa in The Mystery of Edwin Drood earlier this year at the Arts Theatre and is currently Wendy in Peter Pan at the Towngate Theatre. To book tickets, see their WEBSITE . You can follow Victoria on Twitter @victoria_farley

Richard Halton: "To all readers of Access London, Wishing you a very Merry Christmas and a happy and healthy 2013! xx" Richard is a singer, both opera and musical theatre, and a vocal coach. To keep up with all of Richard's news and projects, see his website HERE . You can also follow him on Twitter @richiehalton

Simon Shorten: "Wishing all the readers of Access London an amazing Christmas and new year. Thank you all for your continued support. x" Simon is currently in Phantom of the Opera and is House Cover for The Phantom. To book Access tickets for Phantom, call the Access line on 08444 124648. You can keep up to date with Simon's news and projects for 2013 on his website HERE . You can also follow Simon on Twitter @SiShorten

Claire Cook: "Wishing all at Access London a wonderful Christmas and a Happy and exciting New Year! Best wishes to all, Claire xxx" Claire is currently Dance Captain for Phantom of the Opera at Her Majesty's Theatre. You can follow Claire on Twitter @CookClaire

Paul Keating: "Wishing everyone a wonderful Christmas & New Year. I hope you get to enjoy some time off! I'm making the most of life without the '8 show week' this year and intend to gorge myself, whilst relaxing with my family & friends. Thank you all for supporting London Theatre Access throughout 2012!" Paul played the Scarecrow in the recent production of the Wizard of Oz at the London Palladium. To keep up to date with Paul's news, follow him on Twitter @1PaulKeating

Les Miserables @ Queen's Theatre & Q&A with Rebecca Caine and AJ Callaghan

Welcome back to Access London and Thank You once again for helping to support Access For All to the Arts. Opening on the 8th of October 1985 at The Barbican Theatre, Les Miserables is the world's longest running musical and will celebrate its 27th birthday in just over a weeks time. After a short run at The Barbican Theatre, the show transferred to The Palace Theatre in London's West End in December 1985 and spent 18 years there. In 2004, the show moved to its current home at The Queen's Theatre on Shaftesbury Avenue.

Access Information - Queen's Theatre: If you are a wheelchair or mobility scooter user or cannot manage stairs, please inform a member of staff upon arrival and they will escort you round to the Accessible entrance. The Accessible entrance to the auditorium is through the fourth side door on Wardour Street. If you are able to transfer from your chair, level transfers are available in row D (may not be suitable for very low seated wheelchairs) in the Dress Circle. Chairs and scooters will be taken and stored at the bottom of the stairs, next to the foyer. If you are a scooter user and prefer not to leave your key with a member of staff, you can drive the scooter there yourself and walk back up to your seat (back up a ramped walkway with handrails). For those needing/wishing to remain in their chairs, spaces are available in Loge 1 and 2 for you and a companion. These will be suitable for wheelchairs which are maximum 1m in length and 64cm wide. For those who can manage some stairs, the Queen's has: 18 steps from the foyer up to the rear Dress Circle. 21 steps from the foyer down to the Stalls. 39 steps from the foyer up to the Upper Circle (this area is quite steep). Assistance dogs are allowed into the auditorium or staff can sit with them during the performance.

Queen's is fitted with an infra-red system and there are 12 headsets available to use upon request and with the production of ID (please inform booking line if you require this service).These are available from the foyer (please ask a member of staff if you are unable to manage stairs), a receipt must be signed and £5 returnable deposit left. There is an Accessible WC next to the foyer, it can be accessed by radar key, or ask a member of staff for assistance to open it. None of the bars at Queen's are Accessible without negotiating stairs but drinks can be brought into the auditorium to those with disabilities. There is a discounted Access rate available to those with a disability, for you and a companion. Please note, there are a very limited number of Access discounted seats per performance and, for such a popular show, early booking is advised if you'd like to take advantage of these rates. To book Access seats and for all other Access information, please call the box office directly on 0844 482 5137 and press the option for the Queen's Theatre. There are occasional captioned and audio-described performances of Les Miserables scheduled. For details of the next performance, please call 0844 482 5166. A lot of readers have been asking me what singers and actors' knowledge and opinions of Access (and sometimes lack of Access) to our theatres and arts venues means to them. So, I've put some of your questions to them and will be posting a series of mini Q&As with some fabulously talented people. As this post's Access information was on Les Miserables, today's mini Q&A is with both the Original Cosette, Rebecca Caine, and current Les Mis cast member (and cover Fantine) AJ Callaghan. Thank you very much to both for their constant support.

Many theatres/arts venues in London still have little or no disabled access. How aware are you of these issues? And how aware do you think other people in the business are? RC: I wasn't at all aware and I'm shocked. I don't think most of us have much of an idea about these issues. AJC: From working front of house at The Theatre Royal, Drury Lane and talking to some of the disabled patrons, I am actually very aware of this. Drury Lane has a very good system in place which highlights the discrepancies in other venues. Unfortunately, due to the way theatres are built and because of the time they were built, not all of them have street level access to the auditorium. For instance, just across the road from Drury Lane, is The Fortune Theatre; this theatre has a very small entrance and access to all seating is either up or down stairs, which could be extremely problematic for a disabled patron. With regards to other people's awareness, I'm not really sure. It's not a conversation I've heard backstage recently but this doesn't mean people aren't aware.

As a singer and actor, how important is it to you that everyone who wants to see you perform can access the venue to do so? RC: It’s very, very important to me! AJC: Very Important. Everybody should have access to the arts.

Many theatres and theatre groups currently don't promote and publicise their Access details and rates particularly well. Could this be because they don't want to sell discounted Access tickets or do you think other reasons could be involved? RC: I don't know. Maybe. In the end it's all about the bottom line, sadly. AJC: Unfortunately, Theatre has become part of the corporate world. Making money is a very high priority, if not top of the list of aims for most shows these days. Therefore I hate to say it, but I think maybe it is a case of wanting to sell the seats at top price, rather than advertise a discounted rate, no matter who is affected as a result.

Some of the larger arts venues (Barbican, RFH, RAH, ROH, Coliseum) have their own Access schemes with free membership, large info packs, Access rates, dedicated Access teams. Do you think such schemes could work in West End and off West End theatres? RC: Interesting about those larger venues as they are subsidised. Yes, I believe it would work in the West End also. AJC: Definitely! As I mentioned earlier, Drury Lane has a brilliant access scheme. A separate entrance with a doorbell, which welcome’s the patrons at street level, taking you directly to the access seats. The disabled toilet is also in this area and the seats are set on a wider aisle, making it easier for people who aren't transferring to sit comfortably. An access host is employed on site whose job it is to ensure the well-being of access patrons and that all venue information is relayed proficiently. With a bit of thought and effort, I'm sure this system could be brought in to most, if not all, West End theatres. Any message to theatre owners and groups about the future of Access for All at their venues? RC: GET ON WITH IT. Theatre is for all. AJC: Just that arts audiences should not be defined in any way. Theatre should be accessible to all and as a theatre owner, it is your responsibility to make this possible.

Once again, a big Thank You to both Rebecca and AJ for taking the time to answer those. Rebecca will be returning to The Pheasantry (on the King's Road, London) to perform No, No Cosette! again on the 12th and 13th October. A fabulous evening... "Internationally acclaimed operatic and musical theatre soprano reveals her dark side. Music by Blitzstein, Vernon Duke, Turnage, Ravenhill/Offenbach, Kern, Porter, Novello, Yeston, Coward and more. With Nathan Martin on piano." The Pheasantry, unfortunately, can only be Accessed via a flight of stairs. If you can manage these, then it's a night not to be missed. To book for the 12th October, go HERE . For the 13th October, go HERE . For details of Rebecca's concerts, in Canada this Autumn and Winter, see her WEBSITE . Follow Rebecca on Twitter @RebeccaCaine .

AJ is currently performing in Les Miserables until June 2013. Her next dates as Fantine are: 1st & 2nd October, 11th-20th October and 29th November-1st December. To book Access seats for Les Miserables, call 0844 482 5137. Follow AJ on Twitter @AJCallaghan1 .

Phantom of the Opera's 25th Anniversary & Interview with former Christine, AJ Callaghan

Welcome back to Access London and Thank You once again for supporting disability access and awareness in the Capital.

Access London has been running a special series of posts over the last month or so in the lead up to Phantom of the Opera's 25th Anniversary celebrations in October. Thank You to everyone for your kind comments on the posts and access information provided and also your feedback on the interviews - although these Thank You messages go to all the lovely cast members who have given their time to answering the questions. These posts will continue throughout the Anniversary month of October. To read past interviews and posts, please scroll down.

The anniversary concerts are being held at The Royal Albert Hall on the 1st and 2nd October. The majority of the tickets have now been sold but I believe there may still be a few available - although be warned, they may well be in the higher price bracket of around £250! If you are looking for accessible seating, your best bet is to call the dedicated access line at the Hall on 020 7070 4410 as there may be some accessible seats available at a more reasonable price. You can also use this number to pre-book one of the Hall's disabled parking bays to be able to park for free from up to 2 hours before a performance.

The Hall has its own Access Scheme which allows you to register your details and requirements so that the access box office can better assist you in booking seats for you and your companion/carer. For most events at the Hall (including Phantom 25), a companion/carer can go in for free with every full paying disabled visitor. Prices will differ depending on where you are sitting and which event you are going to see. For more information and to register for the Access Scheme, please contact the access box office line on 020 7070 4410. For all other ticket types, please call the main box office on 0845 401 5034. All of the restaurants and bars are accessible at the Hall for those using a wheelchair or scooter. These must be booked in advance of any event and tables can be booked from 2 hours before the performance. For wheelchair and scooter users, again please use the access box office line to book a table and make enquiries to any of the restaurants at the Hall on 020 7070 4410.

Throughout this series of posts we've been lucky enough to bring you interviews with current and former Phantom cast members and today is no different. We're delighted to share with you an interview with former Christine, AJ Callaghan. Access London would like to take this opportunity to say a huge Thank You to AJ for her support and taking the time out to answer the questions.

AL: You were involved with Phantom of the Opera between 2001 and 2004 playing cover, alternate and stand-by Christine Daae. Why did you choose to stay with the production for that amount of time?
AJ: Initially I was hired as first cover Christine for which I completed two nine month contracts. I was then asked back as the alternate for a few months in 2003. It wasn’t until 2004 that I went back as standby Christine. At the time I was actually in Les Miserables, they needed someone to standby, as both the Christine’s at the time were ill. It was brilliant going back to the show and rehearsing Christine again but unfortunately I didn’t get to actually perform.


AL: Now approaching its 25th birthday in London, why do you think that Phantom has been the worldwide success it has?
AJ: For me personally it is the marriage of characters. The love story of Christine and Raoul but also the bittersweet twist of the Phantom and what he brings to the dynamic of the relationship. On the one hand you have this wonderful relationship between Christine and Raoul, which is the typical princess finding her prince analogy and then darkly underlying this is the parallel story of the tortured soul of the Phantom. Reflecting on this from an audience perspective, the story helps the audience relate on a personal level, as it takes a journey from innocence through to broken dreams and aspirations as we watch the characters develop, change and grow. I also think it taps into the every day psych of the fact we all love an underdog and those whose story is so much more challenging than the norm. Then of course, this inter cut with the relationships, twists and turns is a great story set to the most beautiful and incredible score, although quite dark in places it is still a very romantic piece.


AL: Who played opposite you as The Phantom and Raoul?
AJ: I was very fortunate to have two very talented, incredibly supportive and very lovely Phantoms in John Owen Jones and Richard Halton, who was the standby. Equally, my Raoul’s were just as good in Matt Cammelle, who later went on to play the Phantom, and Rob Finlayson. When I returned as standby in 2004 I was lucky to rehearse with Ramin Karimloo, with whom I was later to work with in Les Miserables.


AL: When you were the alternate Christine, are you still involved with the show on the nights you aren't playing her or are you free to pursue other projects?
AJ: As alternate you perform two shows a week. However, each day you are on standby until 3pm, but the company manager will try to let you know as soon as possible if you are performing. When the main Christine is on holiday, as alternate you take over her six shows and the first cover performs your two, which is great as first cover as you are guaranteed to perform the role within the contract.


AL: What was your favourite song/scene to perform in the show and why?
AJ: Christine was my ideal role and part of what helped me decide to choose a career in musical theatre. ‘Think of me’ is a beautiful song to perform as it’s the first time the audience hears Christine sing, starting from a shy nervous ballet girl to a blossoming future opera star by the end of the song. There are many individual lines in the show I particularly enjoyed, ‘and through music my soul began to soar’ on the roof top to where Christine grows in confidence as she questions Carlotta with ‘how dare you’ in the build up to ‘the point of no return’. Christine is confused as she questions her love for Raoul and begins to understand the deeper thoughts of the Phantom with ‘twisted everyway.' I particularly like this as it’s the point in the show we see Christine take a shift from the innocent ingénue to a more mature persona. Ultimately, I loved the final scene, for me, this is the most emotive, passionate and intelligent we see Christine. Her journey has finished and no longer is she scared or naive. I would say she is actually, by the end of the show, the strongest character and shows the audience she has lost all fear of the Phantom and his hold over her and realised her love for him was a confused manifestation of love for her father who she deeply misses. She is now free to love Raoul as she understands he is the one she truly loves, this is highlighted as she finally, and freely, kisses the Phantom goodbye. It really is such an incredibly powerful and poignant scene.


AL: The song 'Wishing You Were Somehow Here Again' is an iconic moment in the show for Christine. What do you believe she is feeling and thinking at this time?
AJ: During this scene Christine takes a very compelling internalised, personal journey. At first she is facing her demons of the Phantom, questioning who he is and why he is there, this soon becomes more significant as she realises she is talking to her father. She has spent so long wanting to see and hear him she has convinced herself the Phantom is an angel sent in a metaphysical manifestation of him. Upon realising this by the end of the song she has freed herself from the Phantom’s clutches by acknowledging finally her father is dead and that she has to go on with out him, thereby engaging finally in her internal strength to face the Phantom and become the force in the situation.


AL: Phantom has many special effects and technical elements in it. Do you have a tale to tell of a mishap or something funny happening during a show?
AJ: One time, the trap doors were open due to a malfunction during the second managers scene. Whilst reading the score walking in circles and singing, I could hear someone in the wing calling out to me, I saw stage management telling me don’t walk straight downstage as the trap door was open. I had to take a strange convoluted route around the stage in order to confront Carlotta which lead to many smirks and hidden laughter by the other cast members and probably confused the audience as to what exactly I was doing.


AL: If you could choose any other female character to play in Phantom, apart from Christine, who would it be and why?
AJ: Definitely Carlotta, she has a fiery and passionate personality which is a great contrast to Christine, they are like Ying and Yang. Christine the calm and intelligent thoughtful one and Carlotta the wild and passionate one, its almost the other side of the same character and would be very interesting to visit the role with this in mind having played Christine. She has some great numbers in the show and her costumes are truly outstanding. Nan Christie was my Carlotta and at the same height as me, 5ft, proved in her fantastic portrayal that Carlotta can be larger than life and a noticeable character regardless of height through portraying the passion and understanding deserved of the role.


AL: Phantom has had many successful productions staged worldwide. If you could choose to perform as Christine anywhere in the world outside of London, where would it be and why?
AJ: Obviously being Welsh my first place would be Cardiff; I would like to bring the character home for the Welsh audiences. Other than Wales, the Netherlands, I love the country and spend a lot of time there. As I am also learning Dutch I would love to sing the role in another language, which would probably bring a whole new dimension to my character analysis and portrayal and could prove a very interesting challenge. Having worked in Sweden and other countries, I know audience reaction changes from country to country so it would also be interesting to see how the reactions to the show form a different perspective to the characterisation.


AL: Do you have a Birthday Message for Phantom and its fans?
AJ: Well obviously to say happy 25th birthday and hope it will live for many more. I also would like to add how wonderful it is that the amateur rights have been released for schools and amateur groups taking the show to a whole new audience for future generations. May it live on for a very long time with new and renewed energy and interpretations! See you at the 50th!


Again, a huge Thank You to AJ for answering the questions, I hope you enjoyed reading them. AJ will be performing in the 25th Anniversary Concerts next weekend. She is also in the current London cast of Les Miserables at The Queens Theatre in ensemble and cover for Fantine until 16th June 2012, so make sure you go and see her perform there also. The cast of Les Mis are also performing a charity concert on Thursday 8th December called Les Mis Gives at Christmas in the Delfont Room at the Prince of Wales Theatre, tickets will go on sale soon.

Remember that the Phantom 25th Concert on 2nd October will be broadcast across cinemas in the UK and worldwide so check with your local cinema to see if it is being shown there. There will also be a DVD and CD release in November. Plus, you can always book tickets to see it at Her Majestys. Please note: There will be no performances at Her Majestys on Friday 30th September and Saturday 1st October because of the anniversary celebrations. Also, as of the beginning of November, the mid-week matinee performance will be on Thursday and not Tuesday!


COMING SOON: The Globe Tour and Exhibition, Priscilla, Les Mis, Billy Elliot, more from Phantom 25 with interviews....