Les Miserables @ Queen's Theatre & Q&A with Rebecca Caine and AJ Callaghan

Welcome back to Access London and Thank You once again for helping to support Access For All to the Arts. Opening on the 8th of October 1985 at The Barbican Theatre, Les Miserables is the world's longest running musical and will celebrate its 27th birthday in just over a weeks time. After a short run at The Barbican Theatre, the show transferred to The Palace Theatre in London's West End in December 1985 and spent 18 years there. In 2004, the show moved to its current home at The Queen's Theatre on Shaftesbury Avenue.

Access Information - Queen's Theatre: If you are a wheelchair or mobility scooter user or cannot manage stairs, please inform a member of staff upon arrival and they will escort you round to the Accessible entrance. The Accessible entrance to the auditorium is through the fourth side door on Wardour Street. If you are able to transfer from your chair, level transfers are available in row D (may not be suitable for very low seated wheelchairs) in the Dress Circle. Chairs and scooters will be taken and stored at the bottom of the stairs, next to the foyer. If you are a scooter user and prefer not to leave your key with a member of staff, you can drive the scooter there yourself and walk back up to your seat (back up a ramped walkway with handrails). For those needing/wishing to remain in their chairs, spaces are available in Loge 1 and 2 for you and a companion. These will be suitable for wheelchairs which are maximum 1m in length and 64cm wide. For those who can manage some stairs, the Queen's has: 18 steps from the foyer up to the rear Dress Circle. 21 steps from the foyer down to the Stalls. 39 steps from the foyer up to the Upper Circle (this area is quite steep). Assistance dogs are allowed into the auditorium or staff can sit with them during the performance.

Queen's is fitted with an infra-red system and there are 12 headsets available to use upon request and with the production of ID (please inform booking line if you require this service).These are available from the foyer (please ask a member of staff if you are unable to manage stairs), a receipt must be signed and £5 returnable deposit left. There is an Accessible WC next to the foyer, it can be accessed by radar key, or ask a member of staff for assistance to open it. None of the bars at Queen's are Accessible without negotiating stairs but drinks can be brought into the auditorium to those with disabilities. There is a discounted Access rate available to those with a disability, for you and a companion. Please note, there are a very limited number of Access discounted seats per performance and, for such a popular show, early booking is advised if you'd like to take advantage of these rates. To book Access seats and for all other Access information, please call the box office directly on 0844 482 5137 and press the option for the Queen's Theatre. There are occasional captioned and audio-described performances of Les Miserables scheduled. For details of the next performance, please call 0844 482 5166. A lot of readers have been asking me what singers and actors' knowledge and opinions of Access (and sometimes lack of Access) to our theatres and arts venues means to them. So, I've put some of your questions to them and will be posting a series of mini Q&As with some fabulously talented people. As this post's Access information was on Les Miserables, today's mini Q&A is with both the Original Cosette, Rebecca Caine, and current Les Mis cast member (and cover Fantine) AJ Callaghan. Thank you very much to both for their constant support.

Many theatres/arts venues in London still have little or no disabled access. How aware are you of these issues? And how aware do you think other people in the business are? RC: I wasn't at all aware and I'm shocked. I don't think most of us have much of an idea about these issues. AJC: From working front of house at The Theatre Royal, Drury Lane and talking to some of the disabled patrons, I am actually very aware of this. Drury Lane has a very good system in place which highlights the discrepancies in other venues. Unfortunately, due to the way theatres are built and because of the time they were built, not all of them have street level access to the auditorium. For instance, just across the road from Drury Lane, is The Fortune Theatre; this theatre has a very small entrance and access to all seating is either up or down stairs, which could be extremely problematic for a disabled patron. With regards to other people's awareness, I'm not really sure. It's not a conversation I've heard backstage recently but this doesn't mean people aren't aware.

As a singer and actor, how important is it to you that everyone who wants to see you perform can access the venue to do so? RC: It’s very, very important to me! AJC: Very Important. Everybody should have access to the arts.

Many theatres and theatre groups currently don't promote and publicise their Access details and rates particularly well. Could this be because they don't want to sell discounted Access tickets or do you think other reasons could be involved? RC: I don't know. Maybe. In the end it's all about the bottom line, sadly. AJC: Unfortunately, Theatre has become part of the corporate world. Making money is a very high priority, if not top of the list of aims for most shows these days. Therefore I hate to say it, but I think maybe it is a case of wanting to sell the seats at top price, rather than advertise a discounted rate, no matter who is affected as a result.

Some of the larger arts venues (Barbican, RFH, RAH, ROH, Coliseum) have their own Access schemes with free membership, large info packs, Access rates, dedicated Access teams. Do you think such schemes could work in West End and off West End theatres? RC: Interesting about those larger venues as they are subsidised. Yes, I believe it would work in the West End also. AJC: Definitely! As I mentioned earlier, Drury Lane has a brilliant access scheme. A separate entrance with a doorbell, which welcome’s the patrons at street level, taking you directly to the access seats. The disabled toilet is also in this area and the seats are set on a wider aisle, making it easier for people who aren't transferring to sit comfortably. An access host is employed on site whose job it is to ensure the well-being of access patrons and that all venue information is relayed proficiently. With a bit of thought and effort, I'm sure this system could be brought in to most, if not all, West End theatres. Any message to theatre owners and groups about the future of Access for All at their venues? RC: GET ON WITH IT. Theatre is for all. AJC: Just that arts audiences should not be defined in any way. Theatre should be accessible to all and as a theatre owner, it is your responsibility to make this possible.

Once again, a big Thank You to both Rebecca and AJ for taking the time to answer those. Rebecca will be returning to The Pheasantry (on the King's Road, London) to perform No, No Cosette! again on the 12th and 13th October. A fabulous evening... "Internationally acclaimed operatic and musical theatre soprano reveals her dark side. Music by Blitzstein, Vernon Duke, Turnage, Ravenhill/Offenbach, Kern, Porter, Novello, Yeston, Coward and more. With Nathan Martin on piano." The Pheasantry, unfortunately, can only be Accessed via a flight of stairs. If you can manage these, then it's a night not to be missed. To book for the 12th October, go HERE . For the 13th October, go HERE . For details of Rebecca's concerts, in Canada this Autumn and Winter, see her WEBSITE . Follow Rebecca on Twitter @RebeccaCaine .

AJ is currently performing in Les Miserables until June 2013. Her next dates as Fantine are: 1st & 2nd October, 11th-20th October and 29th November-1st December. To book Access seats for Les Miserables, call 0844 482 5137. Follow AJ on Twitter @AJCallaghan1 .

Soho Cinders at Soho Theatre

Welcome back to Access London and Thank You once again for continuing to support Access for All to the Arts. This Summer, Stiles and Drewe's production of Soho Cinders Premieres at the Soho Theatre, located on Dean Street, in the heart of Soho.

"Edgy, fun and deliciously naughty, Soho Cinders celebrates the capital’s most colourful district and is set to get London’s temperature soaring this summer. When impoverished student Robbie becomes romantically involved with engaged Mayoral candidate James Prince, his lap-dancing step-sisters become the least of his problems! James and Robbie’s worlds collide forcing them to fight for their own fairy-tale ending in this hilarious, satirical twist on the classic Cinderella story. The potent mix of politics, sex-scandals and true love come together in this contemporary musical with an infectious score that you’ll be humming long past the stroke of midnight!"

The cast includes Michael Xavier @michaelxavierMX Amy Lennox @misslenn Tom Milner @thomaskmilner Neil McCaul, Suzie Chard, Beverly Rudd @BevRudd Gerard Carey, Raj Ghatak @RajGhatak Jenna Russell, Amanda Posener, Lewis Barnshaw @LewisBarnshaw Vivien Carter, Christopher Doyle, Julian Hoult @JulianHoult23 Lewis Kirk @LewisKirk Joshua Lovell @JoshuaLovell90 Nigel Roche, Philippa Stefani @PhilippaStefani And the voice of Stephen Fry @stephenfry

"Bang in the creative heart of London, Soho Theatre is a major new writing theatre and a writers’ development organisation of national significance. With a programme spanning theatre, comedy, cabaret and writers’ events and home to a lively bar, Soho Theatre is one of the most vibrant venues on London’s cultural scene." ACCESS INFORMATION: The Main Theatre has an infra-red system fitted and 5 headsets are available to borrow from the box office. Assistance dogs are allowed into the theatre and auditorium. Alternatively, staff can dog-sit during the performance (a maximum of 2 dogs are allowed per performance). The box office and bar are on the ground floor and have level Access from the street. From here, the other floors are Accessible to wheelchair users and those with mobility difficulties by lift. The lift can accommodate wheelchairs, scooters should be left in the foyer area. Seating is unreserved for Soho Cinders. However, if you need a wheelchair space or have any other Access requirements, please inform staff when booking tickets and seats/spaces will be reserved for you. There is space to allocate up to 7 wheelchairs in the front row, which is also the most suitable for anyone with impaired mobility. All of the staff are incredibly helpful. There are also Accessible toilets on the ground, 2nd and 3rd floors. Please note that the Soho area does have some issues with dropped kerbs and not all roads have them, so allow some extra time to get to the theatre. If coming from the direction of Shaftesbury Avenue, it is best to stay on the left hand side of Dean Street until opposite the theatre and then cross over just before it. The kerb here isn't completely flat but is still manageable. For more Access information, see the theatre's Access page HERE

Soho Cinders runs at the Soho Theatre until Sunday 9th September 2012. Performances are Tuesday-Thursday at 8.00pm, Fridays at 5.30pm and 9.00pm, Saturdays at 4.00pm and 8.00pm, Sundays at 4.00pm. Those with Access requirements can get a free companion ticket at the time of booking. Please ensure that you let the box office know of any requirements in advance. To book Access tickets, call the box office directly on 020 7478 0100. All other tickets can be booked online via the theatre HERE

The Sound Of Music & Kilworth House Theatre

Welcome back to Access London and Thank You for continuing to support Access for All to the Arts. Today's post focuses on a venue outside of London...Kilworth House Theatre, Leicestershire and its forthcoming production of The Sound Of Music.

"'The Sound of Music' is quite simply one of the most popular musicals of all time. As their final collaboration Rodgers and Hammerstein have created a true classic of musical theatre based on the heartwarming, true story of the Trapp Family Singers. Maria, a young nun in an Austrian convent regularly misses her morning prayers preferring to go to the hills to sing. Deciding that Maria is too high spirited and needs to learn something about the real world before she can take her vows, the Mother Superior dispatches her to serve as a governess for the children of the widowed Captain Von Trapp. Rodgers and Hammerstein's unforgettable score delivers some of the most memorable songs ever written for the musical stage including 'Edelweiss', 'My Favourite Things', 'Climb Ev'ry Mountain' 'Do-Re-Mi' and, of course, the title song. 'The Sound of Music' originally opened on Broadway in November 1959 and since then has gone on to touch the hearts of all ages around the world. Uplifting , fun yet always moving 'The Sound of Music' is an unmissable treat for all the family."

Running at Kilworth House Theatre, set in the beautiful grounds of Kilworth House, this is a show not to be missed this Summer. The Sound Of Music runs from the 21st August until the 16th September 2012. Evening performances start at 7.30pm Tuesday-Sunday, with matinees on Wednesdays, Saturdays and some Sundays. The fabulous cast for this production includes.... Helena Blackman (Maria) @helenablackman Rebecca Caine (Elsa) @RebeccaCaine Ian Knaur (Georg) Russell Wilcox (Max) @russwilcox Dom Hodson (Rolf) @DomHodson Jan Hartley (Mother Abbess) Hazel Gardner (Liesl) @IAmHazelGardner

Access Information: "The whole of the Kilworth House Theatre site including the car park is accessible for wheelchair usersand those with mobility difficulties. Within the auditorium there are four spaces on Row A reserved for wheelchair users. In each case there is a seat next to the wheelchair space for an accompanying person. We prefer to speak directly to the customer about their specific needs and allocate them the best seats available to serve these needs. There are reserved parking spaces for wheelchair users only and we have our own wheelchair available on request. Access between the Hotel and the Theatre: There is a well marked path between the hotel and the theatre suitable, if necessary, for a wheelchair. For clients with mobility difficulties we can provide transport by golf buggy between the hotel and the theatre entrance and vice versa, commencing one hour before and immediately after the show. Hearing Impairment: The theatre has installed an induction loop system for those who use a hearing aid. It is necessary to set your hearing aid to the T position before the performance starts. Assistance Dogs: Kilworth House Theatre welcomes assistance dogs and is happy to cater for their needs when attending a performance. Please notify the box office when booking to enable us to allocate the best seats available to serve their needs.

I found box office staff dealing with Access bookings to be extremely helpful. The Sound Of Music's Access tickets policy allows for a free companion ticket to be booked alongside the Access ticket. Access tickets need to be booked via the box office directly on 01858 881939 (Mon-Fri 10am - 4pm). For more information about Kilworth House Theatre, please see their site at www.kilworthhousetheatre.co.uk *Some text and images taken from Kilworth House Theatre website. Additional images from Rebecca Caine

Sweeney Todd & The Adelphi Theatre

Welcome back to Access London and Thank You once again for helping to support Access for All to the Arts in London. This post updates Access information for the Adelphi Theatre and performance dates for Sweeney Todd around the 2012 Olympics.

"Direct from a sell-out season at Chichester Festival Theatre, where it received multiple five-star reviews and standing ovations, Jonathan Kent’s production of Sweeney Todd is unmissable. Laced with dark humour, dazzling wit and an infectious score Sondheim’s musical thriller has been hailed as ‘a masterwork’ (The Sunday Times) and ‘wickedly funny’ (Guardian). Set in London and laced with Sondheim's characteristically brilliant wit and dark humour, the musical depicts Sweeney Todd's savage quest for justice and retribution after years of false imprisonment. Aided and abetted by the pie-shop owner, Mrs Lovett, he sets out to avenge the wrongs done to him and his family. Combining a gory sensibility with elements of English music hall, the production offers a fascinating portrait of a man driven to madness by injustice and grief." Located on The Strand, The Adelphi theatre has very good Access. There is a ramp at the entrance, up into the foyer, this is located to the right of the main doors that have one step up into the foyer. Once inside, there is level Access from the foyer into the Stalls. The foyer also has an Accessible WC. There are spaces for 2 wheelchairs at the back on the stalls (please note that the view can be slightly restricted because of the Dress Circle overhang). Alternatively, if you can transfer, any aisle seat in the Stalls can be booked (depending on availability). Up to 4 wheelchairs or scooters can be stored in the foyer per performance. Assistance dogs are welcome in the auditorium. Or, staff can dog-sit during the performance in the Manager's office. The theatre has an infra-red system, with a limited number of headsets available from the box office. The box office also has an induction loop. There is however no coverage in: Stalls – from Row R to rear, Dress Circle from Row J to rear and Upper Circle from Row F to rear at this time.

Sweeney Todd runs at the Adelphi until the 22nd September 2012. Performances are Monday-Saturday at 7.30pm and matinees on Wednesday and Saturday at 2.30pm. Please note, there will be no performances between the 30th July and the 11th August. Access tickets are priced at £25 each for you and one companion. To book Access seats, please call the Access booking line on 0844 412 4648. Attend The Tale!

The 39 Steps & The Criterion Theatre

Welcome back to Access London and Thank You once again for taking the time to support Access to the Arts for All.

>"Playing both the West End and Broadway, Alfred Hitchcock’s classic spy thriller, The 39 Steps, brilliantly and hilariously recreated as the smash hit Olivier Award Winning Best New Comedy. This blissfully funny show follows the incredible adventures of our handsome hero Richard Hannay, complete with stiff-upper-lip, British gung-ho and pencil moustache as he encounters dastardly murders, double-crossing secret agents, and, of course, devastatingly beautiful women. This wonderfully inventive and gripping comedy thriller features four fearless actors, playing 139 roles in 100 minutes of fast-paced fun and thrilling action." The Cast: London Criterion Theatre ANDREW ALEXANDER: Richard Hannay CATHERINE BAILEY: Annabella Schmidt/Pamela/Margaret STEPHEN CRITCHLOW: Man IAN HUGHES: Man SABRINA CARTER: Understudy Annabella Schmidt/Pamela/Margaret LEE RANNS: Understudy Hannay TOM WALKER: Understudy Man

The Criterion Theatre can be found in the centre of the West End, on Piccadilly Circus. The theatre is located below street level and so the main entrance only has Access to the auditorium via steps. However, there is a separate entrance at the back of the theatre, on Jermyn Street (next to the Stage Door), that provides step-free Access to the Upper Circle. Simply show your tickets to someone at the front of the theatre on Piccadilly and they will direct you to the Accessible entrance where someone will meet you. Inside the Accessible entrance there is a slope down to the Upper Circle, there is also an Accessible WC just before you get into the auditorium. There are spaces for 2 wheelchairs in the Upper Circle and also transfer seats for wheelchair and scooter users. Transfer seats do have 1 step up into the row.

There is a portable induction loop available at the Box Office and a Sennheiser infra-red hearing system in all parts of the auditorium. Headsets are available for patrons from the Cloakroom (if you are using the step-free entrance, please ask a member of staff to collect one for you). Occasional sign language interpreted performances are also played - please contact the Box Office for dates and more information on 020 7839 8811. Assistance dogs are not allowed into the auditorium but staff can dog-sit during the performance - a maximum of 2 dogs per performance. There is no step-free Access to a bar at the Criterion. However, drinks can be brought to disabled patrons. To book Discounted Access Tickets for The 39 Steps at the Criterion Theatre, please call the theatre directly on 020 7839 8811 and ask to be put through to the Box Office. Discounted Access Tickets are usually £15 each for disabled patrons and 1 companion.

Singin' In The Rain & The Palace Theatre

Welcome back to Access London and Thank You once again for helping to support Disabled Access to the Arts.

Following its critically-acclaimed, sold-out run at Chichester Festival Theatre, Singin' in the Rain is currently running at London's Palace Theatre.

"It's the roaring 20's and silent movie stars are the biggest names in the world. Don Lockwood has it all, a string of hit films and a studio-engineered romance with the most beautiful actress in town. But with the new phenomenon of the talking picture on the way and a chance meeting with a talented young chorus girl set to steal his heart, things are about to change for Don and for Hollywood forever.

With all the charm, romance, comedy and tinsel town glamour of one of the world's best-loved films, Jonathan Church's brand new production features a glorious score including the classics Good Morning, Make 'em Laugh, Moses Supposes and the legendary Singin' in the Rain.

Adam Cooper, Daniel Crossley and Scarlett Strallen are a joyous trio, dazzling in the roles made famous by Gene Kelly, Donald O'Connor and Debbie Reynolds. They lead a multi-talented cast which also features Katherine Kingsley as the hilarious blonde bombshell Lina Lamont, Michael Brandon as the highly-strung studio boss trying to win Hollywood's biggest prize, the first hit 'talkie' and Sandra Dickinson as gossip columnist Dora Bailey.

With stylish, soaring choreography from Andrew Wright and Simon Higlett's sumptuous set design, Singin' in the Rain will shower you with everything you could ever want in a hit West End musical!"



Performances are Monday - Saturday evenings at 7.30pm. There are also Matinee performances at 3.00pm on Wednesdays and Saturdays.




Access into the theatre: If you are able to negotiate some steps then, there are two steps up to the foyer, through a set of double swing doors. The Box Office, however, has level access through the first door on Shaftesbury Avenue. The Box office also has a lowered counter for easy wheelchair access. All of the stairs in the theatre have highlights and handrails on both sides. There are 3 steps down from the foyer to the Stalls, 30 steps up to the Dress Circle, 56 to the Upper Circle, 77 to the Balcony, which is very steep. The theatre opens 45 minutes before the performance.

For wheelchair and scooter users and for those who cannot manage stairs, there is an Accessible entrance through a side EXIT door on Shaftesbury Avenue. Please contact a member of staff at the front doors on arrival and someone will open this door for you. This entrance has One 3cm step into the theatre and a slight incline to the Stalls. A ramp can be placed over the 3cm step for you, simply ask the Access Assistant who opens the door. The stalls have 2 wheelchair spaces in W26 and W27 with companion seats too. Transfer seating is available to aisle seats within the stalls. A maximum of 4 wheelchairs and 1 scooter can be stored at the back of the stalls per performance.

There is an adapted WC near the Accessible entrance at the back of the stalls. There is an infra-red system operating in the auditorium and an induction loop in the Box Office. Headsets are available from the theatre foyer. If you cannot manage steps, please inform a member of staff who will bring a headset to you. Assistance dogs are allowed into the auditorium. Alternatively, staff can dog-sit during the performance. A maximum of 4 dogs are permitted into the theatre per performance.

There is no level access to a bar at The Palace. However, drinks can be brought to disabled patrons in the auditorium.

The next Signed Performance is on Thursday 21st June 2012.
The next Audio Described Performance is on Tuesday 11th September 2012.
The next Captioned Performance is on Thursday 13th September 2012.

To book discounted Access tickets to Singin' In The Rain, please call the Access booking line on 0844 412 4648.

The Lion King & Lyceum Theatre

Welcome back to Access London and Thank You once again for your continued support for Disabled Access to the Arts in London.

The Award Winning show Disney's The Lion King is in its 13th year at the Lyceum Theatre. Based on Disney's animated film by the same title and featuring music by Elton John, lyrics by Tim Rice and musical score by Hans Zimmer, the show has proved to be a hit in town!

"Set against the majesty of the Serengeti Plains to the evocative rhythms of Africa, this spectacular production explodes with glorious colours, stunning effects and enchanting music to tell the timeless story of Simba and his epic journey to fulfil his destiny as King of the Pridelands."

Performances are on Tuesday-Saturday evenings at 7.30pm and 2.30pm matinee performances on Wednesdays, Saturdays and Sundays.




The Lyceum Theatre is located on Wellington Street, Covent Garden and just off The Strand making it central and near to transport links such as Charing Cross Station. If arriving in a wheelchair, please be aware that Covent Garden piazza is cobbled (although there is a paved walkway around most of the perimeter) and also dropped kerbs are lacking in some side streets. If you are arriving via The Strand, you should have no difficulty. If driving, there are 2 blue badge bays outside the theatre. There are also 3-4 blue badge bays opposite the Opera House. However, due to recent works in the area, these ones do seem to be closed on occasions so I can only advise that you ring Westminster Council before you travel to find out if they are in operation or not. There are also several other bays dotted around the Covent Garden area.

If you don't use a wheelchair or scooter and can manage some steps, the Lyceum's main entrance has 3 steps up to its Lower Foyer. From here, the nearest seating area is the stalls, a further 7 steps down from the Foyer. If you are a wheelchair or scooter user or cannot manage any steps, there is a level, accessible entrance through a double exit door to the left of the main entrance. There is a wheelchair sign by these doors and if you notify someone at the main entrance, someone will come and open these doors for you. I'd advise you to send your companion to ask at the main entrance as crowds tend to queue back past the accessible entrance and it can take a while to negotiate your way back through them.

Although there is lift access to all levels within the theatre, it isn't recommended that those with mobility and access needs book tickets in either of the circles - there are no designated wheelchair spaces in either circle and both require you to use steps once on those levels.

Within the stalls there are 6 wheelchair spaces in Row P and 3 in Row ZA. If you use a scooter or can transfer from your chair then any aisle seat in the stalls can be booked (subject to availability). There are also 2 adapted WCs by the accessible entrance to the stalls. The stalls bar is also accessible but, drinks can also be brought to those with access needs.

There is an Infra-red system in operation at the theatre that uses a mono receiver with neck induction loop. These are used in conjunction with a hearing aid which needs to be set to position T in order to pick up the signal. Assistance dogs are allowed into the auditorium. Alternatively, staff can dog sit throughout the performance.

- The next audio described performance of 'The Lion King' will take place on Saturday 21 July 2012 at 2.30pm, with a touch tour from 1pm in the Side Circle Bar.
- The next sign-interpreted performance of 'The Lion King' will take place on Saturday July 28th 2012 at 2.30pm.
- The next captioned performances of 'The Lion King' will take place on Sunday April 29th 2012 at 2.30pm and Friday September 7th 2012 at 7.30pm.

To book Access tickets or to discuss Access needs at the theatre, you can phone the Box Office directly on 020 7420 8113. The Box Office opening hours are 10am-6pm Monday-Saturday and 12pm-3pm on Sundays. Concessions are given to those eligible to purchase Access tickets and to 1 companion.