Friday, 21 January 2011

Gielgud Theatre - Box Office Manager Interview

Hi Everyone,
This is just a short, but really interesting end-of-week post from Access London, before we launch a series of posts next week on our recommended hotel for 2011.
I was lucky enough to have the opportunity of a short Q&A session with the Box Office Manager from The Gielgud Theatre and below is how the transcript read. For more information on The Gielgud and its' productions, please see my previous post.

The Gielgud Theatre Q&A

Who are you and what is your role at The Gielgud Theatre?

I am Rob Smith, Box Office Manager of The Gielgud Theatre, Delfont Mackintosh Theatres

Can you explain how the theatre is accessible to those with disabilities/mobility problems?

We have a dedicated Access number for enquiries and cater for all those who need specific access to our venue. To make arrangements for your visit, call 0844 482 5137. The telephone number is for all seven theatres in the Delfont Mackintosh group and is charged at a local rate. Simply select the theatre you need to contact and you'll be transferred through to the Box Office directly at that theatre. The Box Office will advise you on the best available seats, according to your needs, and will provide as much information as necessary to make your visit as comfortable as possible.

Do you have a special offer currently on that is accessible to those with disabilities?

The theatre is currently dark until 5th March 2011 when it opens its new production, The Umbrellas of Cherbourg.

Do you have any concessions for disabled visitors and/or their carers?

The next production will be 'The Umbrellas of Cherbourg' which previews from March 5th 2011. DMT's policy is that the cheapest clear view seat for each production is also the price of the Access/Disabled concession. The price is £29.50 for the next production. One carer is also welcome to accompany you at the same price.

Please sum up in 5 words The Gielgud Theatre experience

Welcoming, Friendly and Hassle-Free!

I would just like to say a big thank you to Rob Smith for that interview and to all at The Gielgud theatre for being so helpful and friendly and for an amazing night out - I will definitely be back soon.

NEXT WEEK: Access London's recommended hotel for 2011 - The Cavendish

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